GP serious incident support

General Practice significant event (SEA) and serious incident support

NHS Somerset supports the dissemination of learning and improvement in services via the General Practice Significant Event Audit Process and the reporting and investigation of Serious Incidents(SI).


General Medical Council guidelines on Significant Events

The link below provides Primary Care with four easy-to-use tools that can improve how your practice uses SEAs as a learning tool:

Reporting process

All Significant Events should be reported by GP Practices via:

The NHS Somerset Patient Safety team will then be in contact to discuss any support that may be needed.

Practices should use an approved tool for the Significant Event Audit Process. Download the template

When completed this template should be returned to the mail box.

Serious incidents

If a GP Practice is concerned that an event may be considered a Serious Incident (as defined in the NHSE Serious Incident Framework 2015 – see link below) please contact the NHS Somerset Patient Safety team for support and guidance on next steps.

NHSE Serious Incident Framework 2015