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PALS and complaints

This is where we hear from you because you need to talk to us about your experiences of health and social care.

Patient Advice and Liaison Service

The Patient Advice and Liaison Service (PALS) is here to advise and support patients, their families and carers, provide information on NHS services and listen to your suggestions, as well as answering any queries you have. 

Telephone us: 08000 851067

Email us: 

Write to us: NHS Somerset Integrated Care Board, Freepost RRKL-XKSC-ACSG, Yeovil, Somerset, BA22 8HR 

Make a complaint

You can find out more about making a complaint by clicking the link above.

Healthwatch Somerset

If you would like to talk to an independent service, Healthwatch Somerset is the local independent watchdog for health and social care in Somerset.