SIDeR – further information

Who can access my SIDeR+ record?

Access is strictly controlled by the organisation the health and care professional is employed by. That organisation and NHS Somerset vigorously audit usage.

Only authorised health and care professionals directly involved in supporting or providing your care can access your record.

Staff not involved in your care will not be able to access your record.

All staff are trained in data protection and maintaining the privacy of your information.

sider diagram, no background.

What is shared about me?

The shared information will typically include the kind of details that different health care professionals often share already through telephone calls, letters and faxes. SIDeR+ makes this information available in a secure, view-only, digital format.

The type of information includes:

  • Medication and any changes to it made by a health and care professional
  • Medical conditions
  • Operations/treatment received
  • Contact details for next-of-kin and others involved in care
  • Tests that GPs or hospital clinicians have requested or carried out
  • Appointments (past and planned) and recent visits to out-of-hours GPs and minor injury units.

Is my information secure?

By law, everyone working in, or on behalf of the NHS, hospice, adults’ and children’s social care must respect your privacy and keep all information about you safe. The system keeps a record of everyone who has accessed a patient record, the time and date when they accessed it and the information they were viewing. The laws on data protection (Data Protection Act 2018) are clear and we take them very seriously. Regular checks are made to make sure that only people who need to see your patient record are viewing it.

Your data will not be shared with anyone who is not providing you with treatment, care or support, or authorised persons involved in the management of the system. This means that your data will not be made public or passed on to any third party not directly involved in your care.


All current legislation and guidance on confidentiality, including the Data Protection Act, has been met, and all organisations sharing or viewing your data have signed a detailed information sharing agreement.

Under the Data Protection Act (2018) and the General Data Protection Regulation, you are able to ask to see any information held about you. If you wish to see the information held about you please contact the organisation who is providing your care or the NHS Somerset Privacy Officer.

The right information, in the right place, at the right time, for the right person.