Our work with people and communities

Find out more about our continuous engagement work

Engagement news and updates

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Neurorehabilitation Services Review 2023/2024

NHS Somerset is currently reviewing neurological rehabilitation services across the county. Neurological Rehabilitation (Neuro Rehab) focuses on enhancing functionality, alleviating symptoms, and improving the overall wellbeing of individuals with conditions, injuries or disorders affecting the nervous system.

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Remote Monitoring Online Survey (Aug 2024)

The ICB Engagement Team has been supporting colleagues in developing an online survey around the use of digital technology and remote monitoring. The use of digital technologies is increasingly playing a part in our lives, including in healthcare. The concept of remote monitoring has been around for some time and involves use of devices to enable people to receive, record and relay information about their health and wellbeing in real time.

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Somerset's Big Conversation (May - Oct 2024)

Somerset’s Big Conversation roadshow launched at the end of May and is still going strong, aiming to engage with residents across the whole county about what matters to them and their priorities. The roadshow is also an opportunity to raise awareness of key campaigns. The NHS Somerset Engagement Team and colleagues from across the health & care system continue to engage with people about our ICS (Integrated Care System) Strategy, posing broad questions to gain a better understanding about what matters most to people in Somerset.

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Somerset Research Engagement Network - Findings & Recommendations Report (Oct 2023-April 2024)

Following a successful bid in securing funding from NHS England and the Department of Health and Social Care in October 2023, ICS partners have delivered a Research Engagement Network (REN) Project in Somerset and the findings & recommendations report is now available.

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Vaccinations Engagement (May-July 2024)

NHS Somerset Communications & Engagement colleagues are working closely together on a series of engagement projects, working alongside our VCFSE partners who already have trusted, established relationships in their communities, to improve vaccination communications.

Know your Numbers Blood Pressure (13)

High Blood Pressure (Hypertension) ‘Take the Pressure Off’ Campaign - Survey Findings & 'You Said We Did'

The Integrated Care System (ICS) partners are currently involved in working collaboratively on our “Take the Pressure Off” campaign, an initiative dedicated to raising awareness about the importance of regular blood pressure monitoring.

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Musculoskeletal Digital 'getUBetter' App Engagement (June-July 2024)

The NHS Somerset Engagement Team have been supporting colleagues with engagement around an app, designed as a self-management digital support platform to enable people with common musculoskeletal injuries and conditions to self-manage.

Personalised Care

Personalised Care Branding Survey Findings & You Said, We Did (June-July 2024)

The NHS Somerset Communications & Engagement Team have been supporting our personalised care colleagues with their branding - a personalised care design and logo which people to feel they can connect with.

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NHS Type 2 Pathway to Remission Programme - Diabetes Engagement (July 2024)

The Engagement Team is currently supporting colleagues with engagement planning around a 12-month programme to help people lose weight and potentially go into remission from having Type 2 diabetes. Somerset is one of 21 areas in the country to offer the Programme.

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Personalised Care - Survey Findings & You Said, We Did

Personalised Care represents a new relationship between people, professionals and the health and care system and provides a positive shift in power and decision making that enables people to feel informed, have a voice, to be heard and to be connected to each other and their communities.

Taunton and Bridgwater Deaf Club October 2023

Our Engagement team were invited by Healthwatch Somerset to attend the October meeting of the Taunton and Bridgwater Deaf Club.

Our Engagement annual report 2022-23

Our People and Communities: annual engagement report 22-23 provides an overview of our engagement work from July 2022 to April 2023.

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NHS 75th Birthday - Engagement across Somerset

Our Engagement team and Healtwatch Somerset travelled across the county, gathering NHS stories from the people of Somerset as part of our NHS 75th birthday celebrations.

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Pride in Priorswood 2023

Our Engagement team attended this summer's Pride in Priorswood 2023 events.

Banner with 3 logos - Pride in Priorswood, Our Somerset and NHS Somerset
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Neuro Rehabilitation Services Engagement 2023

Our Engagement team have been engaging with people with lived experience of neuro rehabilitation services in Somerset including carers, family and support networks.

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Hyper acute and acute stroke services review

We are currently reviewing our acute hospital based stroke services in Somerset, which includes hyper acute stroke and acute stroke services.

This is the specialist hospital care people receive in the first few days and weeks after a stroke.

To find out more about the review visit the Our Somerset website stroke pages.

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Children and Young People's emotional health and wellbeing

We are pleased to share our full report on our findings following our engagement about Children and Young People’s emotional health and wellbeing in Somerset 2020.

307 people completed a survey to tell us what they think of children and young people mental health services. The survey was designed in partnership with Young Somerset, the largest youth work charity in Somerset. Key findings from the report tell us that people would like to see easier access to services, increased availability of sessions, more suitable services for specific needs and better communication about the services that are available.

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Engagement report on the closure of Victoria Park Medical Centre

NHS Somerset has published an engagement report describing the feedback given by patients and residents, following the closure of the Victoria Park Medical Centre.

Over 100 people gave us their feedback through three drop-in sessions and an online survey. All the information provided was analysed by an independent expert, who has written a report.

The report includes details of people’s experiences of their new GP practices, their views about what NHS Somerest needs to consider when planning for future local health services and suggestions about possible solutions.

A copy is available here.

Dementia Action Week (1)

Mental health services review

Following a public consultation, on the 24 September 2020, the Governing Body of Somerset Clinical Commissioning Group (CCG) approved a proposal to relocate adult mental health beds from Wells to Yeovil.

Reports from our partners

Annual impact report 2019-20 Somerset Maternity Voices Partnership.
NHS Long Term Plan: The views of Somerset residents Healthwatch Somerset (July 2019).
NHS 111 Service Report Healthwatch Somerset – October 2018.