GP Collective Action
Find out all the information you need to access health and care services during the GP collective action in Somerset.
Important Notice: GP collective action from 1st August
The British Medical Association (BMA) and GPs have voted to take national collective action starting from Thursday, 1st August.
GP services will remain open, and patients should continue to contact their practice as usual for healthcare needs.
It is important to attend any planned GP appointments, unless notified otherwise by your GP.
To ensure you have access to the care you need, below is a reminder of other healthcare services in Somerset that are also here to support you.
NHS 111
If you think you need medical help right now, 111 online can tell you what to do next.
This service is available 24/7.
Visit NHS 111 Online or call 111.
Pharmacies
Local pharmacies are a great resource for minor illnesses and medication advice.
Pharmacists are trained to offer guidance on common health issues such as colds, flu, minor infections, and skin conditions. They can also help with medication queries and provide certain over-the-counter treatments.
You can also get treatment for seven common conditions directly from your local pharmacy, under the Pharmacy First scheme, including prescription-only medicines like antibiotics and antivirals, without needing to see a GP.
Patients registered with a Somerset GP can have a free consultation, receive clinical advice, and get NHS medicines for:
- sinusitis (12+ years)
- sore throat (5+ years)
- earache (1-17 years)
- infected insect bite (1+ years)
- impetigo (1+ years)
- shingles (18+ years)
- uncomplicated urinary tract infections in women (16-64 years)
Repeat prescriptions
For repeat prescriptions, you can use the following services and nominate a pharmacy local to you to collect it. Some online and high street pharmacies also deliver.
- Your GP online service and NHS App: Use your GP practice’s online portal or the NHS App to request repeat prescriptions.
Find out more about using the NHS app to order prescriptions - Pharmacies: Many local pharmacies offer repeat prescription services. Contact your pharmacy directly for assistance.
View an A-Z of online pharmacies - GP Practice: If you cannot use online services, contact your GP practice directly to arrange your repeat prescription.
Please ensure you request your repeat prescription in advance to avoid any delays.
HANDi App for common childhood illnesses
Unsure what to do when your child is unwell? Download the free HANDi Paediatric App for expert advice on common childhood illnesses and treatments.
This app boosts your confidence in handling minor conditions at home by guiding you through symptoms and advising on the best course of action.
Urgent Treatment Centres (UTCs) (formerly known as minor injury units)
For minor injuries, visit your local Urgent Treatment Centres (UTCs). They treat both children and adults.
In Somerset, UTC’s are located in Bridgwater, Burnham on Sea, Chard, Frome, Glastonbury, Minehead, and Shepton Mallet. Using an UTC instead of A&E can reduce wait times. If unsure where to go, visit 111.nhs.uk or call NHS 111 for advice.
UTCs can help with emergency contraception and non-life-threatening conditions like:
- chest, throat, and eye infections
- urinary infections
- sprains, strains, and broken bones
- wounds
Emergency treatment
For serious and life-threatening emergencies, such as severe chest pain, difficulty breathing, severe bleeding, or sudden weakness, you should go to the nearest Accident and Emergency (A&E) department or call 999 immediately.
Mental health support
Mental health support in Somerset is available for everyone.
