Community Pharmacy

You may be offered a same-day appointment with your local pharmacy for a range of minor illnesses and injuries when you contact your GP.

Think Pharmacy; a new service to help you be seen more quickly via your local pharmacist for treatment of minor conditions

We have introduced a new, same-day, GP community pharmacy consultation service to help you receive quality care and support for minor health conditions, more quickly through accessing care via your community pharmacist.

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How does the service work?

If you live in Somerset and contact your GP to discuss a minor illness or injury, your GP receptionist may offer you a same-day consultation with your community pharmacist. Community pharmacists are highly qualified clinicians and can offer medical advice for minor injuries and illnesses.

During your consultation, your  pharmacist will take your medical history, ask about your symptoms and any current medication you might be taking.

Following the consultation, they will offer you advice and where appropriate, offer you an over-the-counter product. Some pharmacists are also able to offer anti-biotics.

The pharmacist will make a record of the outcome of your consultation on your patient record.

If having given you advice/treatment, your pharmacist thinks you may need further specialist help they will be able to refer you back to your GP or recommend another health service for support.

Community pharmacists in Somerset have already successfully seen thousands of patients for a consultation to provide help and advice around minor conditions, which helps make GP appointments available for patients with more complex medical needs.

What is considered a minor illness or injury?

A minor illness or injury could include:

  • Ankle, foot, knee, leg or arm strains and aches
  • Bites or stings
  • Coughs and colds
  • Eye and ear infections
  • Hay fever
  • Headaches
  • Mouth ulcers and blisters
  • Rashes
  • Skin conditions
  • Sore throat
  • Urinary Tract Infections (UTIs)

Frequently Asked Questions