Engagement - News and Updates
ICS Strategy
Somerset's Big Conversation 2024
Somerset’s Big Conversation 2024 was a county-wide public engagement programme led by NHS Somerset to hear directly from residents about their experiences of health and care services and what matters most to them. The initiative involved a roadshow across Somerset between May and September 2024, including community events, face-to-face conversations and an online survey, enabling the NHS to speak with people from a wide range of communities. The programme aimed to raise awareness of local health initiatives, promote prevention campaigns and gather insight to inform future health and care planning. Feedback from more than 2,000 conversations and survey responses has been analysed and shared with NHS teams and system partners to help shape strategy, commissioning decisions and future engagement activity across Somerset.
Update - You Said, We Did
We would like to thank everyone who took the time to share their experiences and views. Your feedback has helped us to better understand what is working well and where we need to improve. By speaking up, you have helped shape services so they better meet the needs of patients and families.
Please read below examples of how your feedback has made a difference.
Somerset's Big Conversation 2024 - Findings Report
Somerset’s Big Conversation roadshow launched across the county at the end of May 2024, aiming to engage with residents about their priorities and raise awareness of key campaigns.
This initiative involved collaboration with colleagues across NHS Somerset and the broader Somerset system to highlight crucial areas such as personalised care, mole checking, hypertension, women’s health and supervised tooth brushing, among others.
The Engagement Team had conversations with diverse people and communities, to discuss our strategy for health and care, posing broad questions to understand what matters most to them. The insights gathered from these conversations are invaluable in aligning our approach, ensuring we focus on the priorities of Somerset’s communities.
Through these roadshows, we aimed to foster deeper connections with residents and tailor our initiatives to better meet their needs and expectations. This was done through face to face conversations and also via an online survey.
