Minehead Medical Centre Statement, July 2024

The Care Quality Commission (CQC), published an inspection report for Minehead Medical Centre on 10 July, following an inspection that took place in December 2023, when the practice was run by previous provider.

Since January the practice is being led and managed on an interim twelve-month contract by One Medical Group.

The team at the Practice and One Medical have been working hard to remedy the issues identified by the CQC. NHS Somerset has been supporting the Practice and One Medical Group to ensure that primary care services at Minehead Medical Centre are safe, and effective. Patients can be confident that their healthcare needs will be met and that ongoing improvements will continue to be made.

NHS Somerset has set up a dedicated helpline for Minehead Medical Centre to help patients who have any questions or concerns. You can contact the dedicated helpline on 0300 303 6409 (open Monday – Friday 8.30am-5pm).

Here is how we have been working together to improve services at the Practice to address issues raised in the CQC inspection report.