NHS Somerset has selected IEG4 to implement a comprehensive digital Continuing Healthcare (CHC) platform, aimed at streamlining their All Age Continuing Care (AACC) process throughout NHS Somerset and boosting the capabilities of the department. The innovative CHC solution, developed by IEG4, promises to enhance patient experience, improve clinical efficiency, and support better health outcomes. Previously,…

Patients across Somerset are being asked to plan ahead for the August bank holiday weekend (24 – 26 August) by ordering any repeat prescriptions they might need early. The NHS is advising that repeat prescriptions should be ordered at least seven working days ahead of the bank holiday to guarantee that they will be available…

Evolving Communities has published a series of reports about Somerset residents’ views and experiences of same day urgent care (SDUC), including recommendations for how NHS Somerset could make it easier for people to understand and access these vital services. NHS Somerset first asked Evolving Communities to independently gather public feedback about urgent care in West…

NHS Somerset is delighted to announce we have been shortlisted at the HSJ (Health Service Journal) Awards,  for the Somerset Armed Forces Hubs which are run in  partnership with Ark at Egwood and Arc at Taunton; recognising an outstanding contribution to healthcare and securing a place at the prestigious awards ceremony later this year. The…

This month we hear all about Somerset’s Big Conversation Roadshow from Charlotte Callen, Director of Communications, Engagement and Marketing. We find out how colleagues at Exmoor Medical Centre are meeting the challenges of rural healthcare, how Somerset charities are tackling the volunteering decline in Somerset and we catch up on the amazing work being done by…

An NHS Somerset spokesperson said “The NHS is aware of a global IT outage and an issue with EMIS Web, an appointment, prescription and patient record system used by our GP practices across Somerset. Phone systems in some surgeries are cloud-based, which means they are currently unable to answer calls.  If you have a booked…

The Care Quality Commission (CQC), published an inspection report for Minehead Medical Centre on 10 July, following an inspection that took place in December 2023, when the practice was run by previous provider. Since January the practice is being led and managed on an interim twelve-month contract by One Medical Group. The team at the…

It’s a jam-packed edition this month – hear from Somerset NHS Foundation Trust Chief Nursing Officer, Hayley Peters and Chief Nursing Officer and Director of Operations, NHS Somerset, Shelagh Meldrum as they talk about the importance of personalised care. We celebrate Matt Day, a Somerset-based Social Prescribing Link Worker who has recently won an award for…

This week the NHS in Somerset is asking people to help them by choosing services wisely; helping to ease pressure on health and care and encouraging people to use the right service for their needs. With planned industrial action by junior doctors taking place from 07:00 on Thursday 27 June until 07:00 on Tuesday 2…