Resources for your patients
Clear messaging can help improve health outcomes for patients.
Free Resources for Your Patients
If you are looking for helpful social media resources please click one of the campaigns below to download free, useful messages to share with your patients on your website, social media sites or to print and display in house.
If you have a question about any of the below resources please contact: somicb.communications@nhs.net
Choose Well Resources
Social Media Videos
A number of videos are available on NHS Somerset’s YouTube channel with seasonal messaging to help advise people on how to stay well and where to go if they are injured or unwell. Click here to view our You Tube channel and share videos with you patients or choose from the selection below:
- Advice on Strep A and Scarlet Fever (Dr Sarah Bridges, Musgrove Park Hospital)
- Advice on Bronchiolitis (RSV) in young children (Dawn Bradley Musgrove Park Hospital)
- Getting help at your GP
- Accessing GP Care
- Don’t fear the smear: what happens at your appointment
- Let’s talk breastfeeding: find your support group in Somerset
- Think Pharmacy
- Stay well this winter
COVID-19 and Flu vaccinations
Please find a collection of Covid-19 and Flu Vaccination posts for you to use on your social channels, website, newsletters or digital screens.
Please use the following link on social media to direct patients to book their winter jabs:
GP access (NHS Digital GPAD Data Somerset)
On the morning of 24 November 2022, NHS Digital will publish for the first time General Practice Access Data (GPAD) for all practices in England. This will then be published on a monthly basis.
We know that there is a mismatch between data that some GPs hold locally and what is being published nationally and will be working with practices to address this and make sure the national data presents the true picture.
There is likely to be high levels of interest in the data both from patients and wider stakeholders such as local councillors, MPs and community organisations.
To help GPs manage this interest we have produced content you can use on your websites, on your social media and to help with conversations with patients and wider stakeholders.
Social Media and Website Content
We have created a social media toolkit with useful graphics and suggested copy for use on any platforms you use such as Facebook, Twitter, Instagram or Next Door. They can also be used on digital screens in surgery and on websites. Instructions on how to download and save the images in contained within the toolkit. Download here.
Videos
Please click the images below to share new films. These are under 3 minutes each in length and are great for use on social media platforms such as Facebook and also digital screens in a surgery. Please use the social media toolkit for suggested copy.
Help us Help you
Public Health England is running focused Help Us Help You Campaigns around early cancer diagnostic and understanding the symptoms of heart attack, a few samples of this campaign are available below. For further assets or for more information on these campaigns visit: https://campaignresources.phe.gov.uk/resources
Social media resources
Scroll down for social media image cards for various campaigns, these can be used on Facebook or Twitter or your website:
Healthcare access when away from home:
Community Pharmacy (Think Pharmacy)
The resources below are related to the GP Community Pharmacy Consultation Service, with the current campaign ‘Think Pharmacy’ running across Somerset.
Posters to display in house:
Think Pharmacy: Social media resources
Menopause Webinars and Resources
These resources have been developed as part of the overall Somerset Menopause Service
We would be grateful if you would share information on your practice website as not only will this help your patients but it should also help to save consultation time, particularly if you recommend that they watch the recorded webinar prior to attending an appointment. The webinar is delivered by Dr Kathryn Patrick, a Somerset GP, who has found that, for her and her colleagues in their surgery, consultation time is significantly reduced if a patient has watched the webinar first and if they submit their consultation request alongside their BP, BMI and a completed symptom assessment.
Helpful Menopause Resources for Patients
Copy for practice websites including the recorded webinars, and a helpful resource pack can be found below:
Getting help and support around the menopause
If you, or someone you know, is experiencing the menopause and wants help with managing your/their symptoms and to understand how you/they may be affected, please watch this helpful webinar developed by Dr Kathryn Patrick a local Somerset GP recorded in March 2023. The webinar is also available in sign language for those who are hard of hearing, this was recorded in October 2022.
There is a list of useful resources on the NHS Somerset Menopause Service web page that talks about the menopause service running in Somerset.
If you would like to speak to your primary care team here at your practice about HRT, it will speed things up if you let us know you have watched the webinar and also include your Body Mass Index (BMI) which can be calculated at BMI calculator | Check your BMI – NHS | Please fill in your details (www.nhs.uk), and Blood Pressure (BP) if possible. Please also complete this symptom checker and bring it to your appointment Menopause Symptom Assessment or use the Balance app and print out a summary.
Menopause webinars
Webinar recordings to share:
What to do when your child is ill
What to do when your child is ill: Videos
- Strep A and Scarlet Fever: Dr Sarah Bridges offers words of advice and guidance on knowing the signs of Scarlet Fever and Group A Strep, and what to do if you are worried. Click here
- Advice on Bronchiolitis (RSV): Dawn is a children’s respiratory nurse specialist & offers her words of advice on managing RSV (bronchiolitis) in young children. Click here.
HANDi Paediatric app
The HANDI app offers simple and straightforward advice, for the following conditions in children:
- diarrhoea and vomiting
- high temperature
- ‘chesty baby’ illnesses, such as bronchiolitis, asthma and croup
- ‘chesty child’ illnesses such as wheezing and asthma
- abdominal pain
- common newborn problems.
Download the HANDi App for Android phones at Google Play.
For iPhone or iPad you can download it from the app store or iTunes, using the search term ‘HANDi App’.
RSV and bronchiolitis
Cases of respiratory illness in children are higher than usual for this time of year. Some social media resources on RSV and bronchiolitis are below for your use and an information sheet to enable patients to assess symptoms is available here. There is also a video available on our You Tube pages from Musgrove Park Hospital here.
NHS 111 First
Social media resources
Leaflets
Video
A number of videos are available on the Somerset CCG YouTube site with messaging to help advise people on how NHS111 can help and what happens when they contact NHS111. See the ‘How NHS111 can help you’ playlist including videos on:
- Contact NHS111 for urgent care
- Advice from an ED consultant – stop, think, is it really an emergency?
- Think 111 before you call 999
- What happens when you call NHS111
- Advice from a paramedic – think NHS111 first before calling 999
- The range of services available through NHS111 if you become unwell
- National NHS 111 videos for GP practice TV screens (zip file)
Pharmacy
