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An NHS Somerset spokesperson said “The NHS is aware of a global IT outage and an issue with EMIS Web, an appointment, prescription and patient record system used by our GP practices across Somerset. Phone systems in some surgeries are cloud-based, which means they are currently unable to answer calls.  If you have a booked…

The Care Quality Commission (CQC), published an inspection report for Minehead Medical Centre on 10 July, following an inspection that took place in December 2023, when the practice was run by previous provider. Since January the practice is being led and managed on an interim twelve-month contract by One Medical Group. The team at the…

It’s a jam-packed edition this month – hear from Somerset NHS Foundation Trust Chief Nursing Officer, Hayley Peters and Chief Nursing Officer and Director of Operations, NHS Somerset, Shelagh Meldrum as they talk about the importance of personalised care. We celebrate Matt Day, a Somerset-based Social Prescribing Link Worker who has recently won an award for…

This week the NHS in Somerset is asking people to help them by choosing services wisely; helping to ease pressure on health and care and encouraging people to use the right service for their needs. With planned industrial action by junior doctors taking place from 07:00 on Thursday 27 June until 07:00 on Tuesday 2…

A new role being piloted in Somerset is now available to specifically support women and families following the Immediate and Essential Actions identified in the Ockenden review into maternity care at Shrewsbury and Telford Hospital Trust. Maternity and Neonatal Independent Senior Advocates help ensure the voices of women and families are listened to, heard, and…

This month our newsletter is introduced by Katherine Nolan, Chief Executive of Spark Somerset – who talks about the importance of volunteering and how this can spark a positive change in people. There is also information on NHS Somerset’s Big Conversation Roadshow, a spotlight on a recent VCFSE research event as well as some great…

Local health teams in Somerset working together on the COVID-19 vaccine programme are celebrating as over 2 million doses of the COVID-19 vaccination have been delivered in Somerset. COVID-19 can still be a serious illness, particularly for older people and those with a weakened immune system. Last year’s spring vaccination programme showed that people who…

Update on the implementation phase following the Integrated Care Board meeting 23/05/2024 Following the unanimous decision taken by NHS Somerset Integrated Care Board in January to improve our acute stroke services, we agreed to keep the public informed on the next steps in the process. We have now started to implement the plans, which were…

GP Teams in Somerset have been working hard to ensure patients get the care they need. In 2023, they delivered 3,600,868 appointments, an increase of 25% from 2019. This is the equivalent of each person in Somerset seeing their practice six times this year. 42% of appointments took place on the same day. 62% of…

Ahead of Dying Matters Week, with its theme this year around the importance of having conversations around death and dying, NHS Somerset has launched a unique film made by and with adults with learning disabilities called We Need to Talk About Death. The film was made with a group of adults with learning disabilities from My…