Safeguarding Adults
In this section
The Somerset Safeguarding Adults Board (SSAB) wants to ensure the workforce has easy access to information to support adults with care and support needs from abuse or neglect. The majority of the following can be found on the SSAB website, below are links to the more commonly accessed guides.
Guidance for safeguarding adults in Somerset
How to make a safeguarding adult's referral
What happens after you make a safeguarding adult's referral?
A whistle blower is an employee, a former employee or member of an organisation (especially a business or agency) who reports misconduct to people or organisations that have the power and presumed willingness to take corrective action.
Information relating to domestic abuse and the services available across Somerset. Including Somerset Council's locally based confidential service, offering a range of specialist support to anyone who needs advice and help on domestic abuse.
Domestic Abuse (Persons who cause harm)
Referrals can be made by agencies working with those that cause harm, their families or victims. Explicit consent must be obtained from the individual before a referral can be made.
PREVENT is the multi-agency set of arrangements aimed at preventing individuals and groups from engaging in violent extremism. Prevent is one part of the United Kingdom’s Counter-Terrorism Strategy (CONTEST) and aims to stop people from being exposed to extreme ideologies or becoming involved in or supporting terrorist activity. It is an approach that involves many agencies and communities, to safeguard people who may be at risk of being drawn into terrorism.
The Prevent strategy covers all types of extremism, both domestic violent and non-violent extremism, including the extreme right wing, religious militantism and other causes.
Channel is a key element of the Prevent Strategy and Local Authority Channel Panels are a statutory requirement under the Counter Terrorism and Security Act 2015. Channel Panel is a multi-agency approach to identify and provide support to individuals who are at risk of being drawn into terrorism, including people holding and expressing violent extremist views.
The aim of the programme is early intervention and diverting people away from potential risk. Channel involves agencies working together to give individuals access to services such as health and education, specialist mentoring and diversionary activities.
Multi Agency Risk Management (MARM) Guidance
Formally known as 'What to do if it's not Safeguarding.'
This document is intended to empower all agencies (in their management of risk) to feel confident to instigate multi-agency risk management meetings in relation to people with complex needs or circumstances who do not require or meet the criteria for a local authority led adult safeguarding enquiry under section 432 of the Care Act (2014).
Adult safeguarding risk and decision-making tool
The Adult Safeguarding Risk Decision Making Tool (formerly Adult Safeguarding Risk Assessment Tool) is designed to assist practitioners in considering:
- the vulnerability of the adult at risk the seriousness of the abuse that is occurring; and
- the impact of the abuse and the risk of it recurring.
Some people have the legal right to an advocate. This is called statutory advocacy. In Somerset, Swann Advocacy have been commissioned to provide this.
This guidance outlines what county lines (and associated criminal exploitation) is, signs to look for in potential victims, and what to do about it.
Resolving Professional Differences
This guidance explains how professional differences relating to the safety of adults at risk of abuse should be resolved. It is applicable to all individuals and organisations who have a role in the safeguarding of adults at risk of abuse and supports Somerset’s Multi-Agency Safeguarding Adults Policy.
Self-neglect and working with people who experience self-neglect
Self-neglect is an extreme lack of self-care, to an extent that it threatens personal health and safety. This guide, and the links below, will support you in decision making regarding your role and responsibilities if you think your patient may be neglecting themselves.
Self-neglect hoarding guidance
Self-neglect and mental capacity
Somerset Organisational Abuse Procedures
This document provides guidance for a multi-agency approach to responding to concerns in relation to the Organisational Abuse of adults with care and support needs.
The guide introduces legislation that can be applied to chronic, highly vulnerable, dependent drinkers to improve outcomes for them, their families and their communities.
Somerset Safeguarding Adult Reviews (SAR)
When an adult who needs care and support either dies or suffers serious harm, and when abuse or neglect is thought to have been a factor, the Somerset Safeguarding Adults Board may need to review what has happened. This is called a Safeguarding Adults Review. The link takes you to reviews commissioned and published by Somerset Safeguarding Adults Board.
Since 2011, the Safer Somerset Partnership has had a responsibility for undertaking Domestic Homicide Reviews where the death of a person aged 16 or over has, or appears to have resulted from violence, abuse or neglect by a relative, household member or someone s/he had been in an intimate relationship with.
Modern Slavery (Somerset Guidance)
Modern slavery is the exploitation of people for personal or commercial gain. This can include human trafficking, domestic exploitation, forced labour, sexual exploitation and criminal exploitation. This is a crime and to tackle this the Modern Slavery Act (2015) was introduced.
‘Unseen’ is a charity who work with victims of modern slavery and offer support and guidance to professionals also.
Guidance for Clinicians - How to Recognise Unconscious Bias
This guidance has been developed from learning taken from a Domestic Homicide Review to support both the practitioner and their managers to recognise unconscious bias in order to reduce the impact on practice.
Are you worried about someone?
If you are worried about a vulnerable adult, please don’t stay silent:
- Phone Adult Social Care on 0300 123 2224
- Email Adult Social Care at adults@somerset.gov.uk
- Contact the Police on 101 or, in an emergency, call 999.
The Somerset Safeguarding Adults Website
The SSAB website contains safeguarding adult guidance for practitioners:
Further Information
The Mental Capacity is a human rights based piece of legislation. It is considered a ‘Bill of Principle’ or ‘Framework legislation.’
It applies across the broad spectrum of health and social care and within individual’s private lives and homes.
This means that it can sometimes be difficult to determine your professional responsibilities in regard to it.
National guidance in regards to using the Mental Capacity Act is available here;
Please bear in mind that the guidance was published in 2007. Some aspects are now out of date and have been superseded by subsequent case law judgements. The ICB has written a local guidance document to cover this gap. This is in draft form with a plan to publish shortly.
It is important to separate clinical decision making from patient decision making. No patient can demand a clinically inappropriate treatment. However from the treatments available a person may refuse that treatment or choose between available options. This may also be done in their Best Interests where they lack capacity
If you need advice regarding a specific situation and meeting your responsibilities under the Act then please contact the Mental Capacity and Deprivation of Liberty Strategic Lead (dameon.caddy2@nhs.net/somicb.safeguardingandcla@nhs.net / 01935 385154 / 07796276321)
Mental Capacity Act – The 5 principles
Points 1 to 3 relate to Capacity, 3&4 Best Interests
1)Assume Capacity – BUT this is the starting point only, it is down to the clinician to prove that the patient LACKS capacity rather than the patient having to prove that they HAVE. Where there is a reason to doubt capacity then a formal assessment should be completed.
2)Support to make Decisions – It is not enough to simply test the patient's comprehension of the decision, professionals must also help them. Support might include writing down information, using pictures or symbols, or speaking to them at a time of day when the patient will be the most alert.
3)Unwise Decisions - Often misunderstood. This does not confer a right to make an unwise decision. It states that a patient cannot be judged to lack capacity just because they make a decision professionals and family deem unwise.
4)Best Interests – Only when it has been determined that a patient LACKS capacity can we then make decisions on their behalf. This involves consultation with the person , their family & friends, and other health and social care staff using the Best Interests checklist.
5)Least Restrictive - Any decision made in the patient’s Best Interests must not be unduly restrictive on their rights and freedoms. For example, prior to agreeing that covert medication is required you might consider if a ‘retreat and return’ approach may work.
Capacity Assessment
Capacity is decision specific. Example decisions to be considered might be
i)Capacity in regard to antihypertensive medications.
ii)Capacity in regard to where the patient lives for their care and support.
iii)Capacity in regard to treatment for pressure sores.
Stage 1 of the test asks if the patient is able to (1) understand, (2) retain, (3) use or weigh, and (4) communicate the relevant information
In order to have capacity the patient must be able to meet all 4 of the elements above.
The relevant information for the decision is determined by the clinician assessing capacity and includes the ‘reasonably foreseeable consequences’ of making or failing to make the decision.
Care must be taken not to set the bar to high. A patient who is suspected to lack capacity should not be asked more than someone whose capacity is not in doubt.
Some decisions now have case law which guides clinicians as to what the relevant information should be. This should be adapted to the individual circumstances of the patient (see link below)
39 Essex Chambers Guidance Note - https://www.39essex.com/sites/default/files/2022-11/Mental-Capacity-Guidance-Note-Relevant-Information-for-Different-Categories-of-Decision-September-2022.pdf
Stage 2 of the test prompts clinicians to ask ‘Is the patient’s inability to make the decision because of a mental impairment’.
Examples of a relevant mental impairment include such conditions as dementia, learning disabilities, delirium, or an alcohol intoxication. They may be permanent or temporary.
Decisions about a patient's capacity are made on the balance of probabilities. This is to say that you are of the view that it is more likely than not that they either HAVE or LACK capacity.
Capacity Assessments should be recorded using the pro –forma located here <hyper link to EMIS forms is possible>
Protection from liability is found in your rationale for determining capacity rather than arriving at the ‘correct’ outcome. Show your working out in the pro-forma !
Assessing capacity where the person is self neglecting and/or experiences executive dysfunction can prove challenging. A link to local guidance may be found below
4.-SSAB-Self-Neglect-Toolkit-MCA-and-Self-Neglect-Nov-23.docx (live.com)
Best Interests
When making a Best Interests decision Clinicians should follow the Best Interests checklist. This involves
(1) Encouraging the patient’s participation – (2) Identifying all relevant circumstances - (3) Determining the patient’s past and present wishes, their beliefs and values – (4) Avoiding discrimination – (5) Determining if it is possible to wait until they regain capacity – (6) Not be motivated by a desire to bring about the patients death in life sustaining treatment cases – (7) Consult with others (family, friends, legally appointed decision makers, and other health & social care workers) – (8) Avoid unnecessary restrictions.
Where there are no friends or family to consult and the decision involves serious medical treatment or a long term move then a referral for an Independent Mental Capacity Advocate (IMCA) should be made (see below).
IMCA-referral-form-Somerset.docx (live.com)
A Best Interests decision may be reached through individual discussions, electronic communication, or phone calls. However where the matter is more risky, complex, and contentious then a meeting will be required.
Best Interests decisions should be recorded on the pro-forma located here <link to EMIS Best Interests proforma please>
A person lacking capacity is not an off switch in regard to their rights and freedoms. The closer the incapacitated patient is to having capacity then the more weight should be given to their views and wishes.
Lasting Power of Attorney / Deputyship / Court of Protection (CoP)
Lasting Power of Attorney and Deputyships usually relate to i) Property and Affairs or ii) Health & Welfare
An Attorney or Deputy becomes the ‘decision maker’ on the patient's behalf in regard to care and treatment where; a) the patient no longer has capacity and b) the attorney and deputy has a registered health and welfare document.
Clinicians should request to see the documentation or they can complete an OPG100 and search the Office of the Public Guardian registers (see link)
Find out if someone has a registered attorney or deputy (OPG100) (publishing.service.gov.uk)
Attorneys are chosen by the patient themselves at a time where they HAD capacity planning for a time where they may LACK. Deputies are appointed by the Court of Protection for patients who have already lost capacity. Deputies for property and affairs are commonplace, deputies for health and welfare are very rare.
Attorneys and Deputies are compelled to make their decisions based on considering Best Interests (in the same way that clinicians are). If there are concerns that the attorney or deputy is not acting in the person’s Best Interests then a referral should be made to the local safeguarding team and the Office of the Public Guardian. (see link below). However a referral should not be made simply because the clinician disagrees with the attorney or decision maker.
OPG130_as_fillable_Word_ODT_doc_-_14_12.odt (live.com)
The Court of Protection is the body that adjudicates on Mental Capacity Act issues where there is a dispute or the matter is contentious. Examples of issues that the Court might consider are; i) Coronavirus vaccination for a person with severe learning disabilities where the family do not agree, ii) Moving into a care home for a person with alcohol related dementia who has been self neglecting, iii) Deciding whether or not to cease artificial hydration and nutrition where a patient is in a persistent vegetative state. An introduction to the work of the Court may be found below;
a-basic-guide-to-the-court-of-protection-july-2020-3.pdf (wordpress.com)
If you believe you have a case that may require consideration by the CoP then you should contact the ICB Mental Capacity and Deprivation of Liberty Strategic Lead.
Deprivation of Liberty
In 2014 the Supreme Court stated that a person will be considered deprived of their liberty if they lack capacity and are;
a)Under continuous supervision and control &
b)Not free to leave
This is referred to as the acid test and means that a significant proportion of people in care are now considered deprived of their liberty.
In order to make their care arrangements lawful then theses individuals must receive additional scrutiny. In care homes and hospitals this is done via the Deprivation of Liberty Safeguards (DoLS) scheme. Where care is delivered in individual’s own homes or settings not registered by the CQC then authorisation must be sought directly from the Courts (community dols).
The significant increase in people being considered deprived of their liberty prompted the government to devise a replacement scheme, the Liberty Protection Safeguards. However as of 16-1-24 implementation is stayed with no intention of it progressing ‘within the lifetime of this Parliament.’
DoLS and Community dol orders only relate to where the person lives for their care and support, they do not cover individual acts of care and treatment. The presence of these orders however should serve as a prompt to consider capacity and best interests where care and treatment issues arise.
Information regarding the presence of DoLS / Community dols may be found through contacting dolsinformation@somerset.gov.uk. If the individual is CHC funded then information may be found by contacting somicb.chcsafeguarding.adults@nhs.net. Information may also be found on SIDER or gained directly from the care provider.
