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Get involved and hear what we have done with what you said

We undertake pieces of engagement around specific engagement projects, this could take the form of questionnaires, pools focus groups and drop in sessions. We advertise these opportunities with our Citizens’ panel, in our engagement newsletter, across our social media and on our website. 

Citizens Panel

The NHS Somerset Citizens Panel Focus Group met on Wednesday 19th May 2021 to discuss the Citizen’s Panel website ( also knowns as ‘Bang The Table’)

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Attend our Board meetings 

View details of our next Board Meeting here

Sign up to receive our Engagement bulletin

Would you like to keep informed about changes and developments in the NHS locally and other services in Somerset? Find out more about opportunities to make your voice heard? Are you interested in getting involved in shaping health services?  

Please click below to read our engagement weekly bulletin for patients, carers and members of the public in Somerset.

If you are involved in your community and you’d like to include information about relevant events, meetings and activities in our bulletin, please contact the Engagement Team email: or call 01935 384022.

Download Previous Reports and Past Project Details

Your Views Matter

We are pleased to share our full report on our findings following our engagement about Children and Young People’s emotional health and wellbeing in Somerset 2020.

307 people completed a survey to tell us what they think of children and young people mental health services. The survey was designed in partnership with Young Somerset, the largest youth work charity in Somerset. Key findings from the report tell us that people would like to see easier access to services, increased availability of sessions, more suitable services for specific needs and better communication about the services that are available.

Victoria Park

Engagement Report Published on the Closure of Victoria Park Medical Centre and Next Steps

NHS Somerset has published an engagement report describing the feedback given by patients and residents, following the closure of the Victoria Park Medical Centre.

Over 100 people gave us their feedback through three drop-in sessions and an online survey. All the information provided was analysed by an independent expert, who has written a report.

The report includes details of people’s experiences of their new GP practices, their views about what NHS Somerest needs to consider when planning for future local health services and suggestions about possible solutions.

A copy is available here.

Next Steps

Work is underway to explore what possible solutions could look like for Victoria Park. The colleagues who are developing these plans would like the opportunity to talk to residents about how this is progressing.

Two engagement meetings were held by NHS Somerset on 10th January 2022. The purpose of these meetings was to:

• Share the key themes from the October engagement
• Describe the process to explore, assess and narrow down a range of possible solutions for future services at Victoria Park
• Provide details of the range of options currently on the table for consideration
• Ask for people’s views/thoughts and to answer their questions

A report was produced and is available here.

Read more about future Health and Care Services in Victoria Park here.

Reports from our partners

Annual impact report 2019-20

Somerset Maternity Voices Partnership

Accessing information about health & support in Somerset: The views of local people

Healthwatch Somerset (October 2019)

NHS Long Term Plan: The views of Somerset residents

Healthwatch Somerset (July 2019) 

NHS 111 Service Report

Healthwatch Somerset – October 2018